Jason Neely, Palm Beach Tan
It has been about a year and a dozen projects since Palm Beach Tan started working with JL Architects. I have been very pleased with our experience working with you, Melanie Hicks, Deanna Zynn and your entire staff.
When I was first referred to JL Architects, Palm Beach Tan was struggling with getting design documents completed on time and at the level of quality we required. I discussed our needs with you and you felt you could offer a solution to our dilemma; you were correct.
Here are key areas where JL Architects has made a big impression on Palm Beach Tan:
Schedule: With JL Architects, our drawing production schedule was condensed from three months to one month. This had a huge impact on our ability to get our stores open on time or ahead of schedule. You understood the importance of sales weeks and their impact on our bottom line.
Quality: Without exception, JL Architects produces quality documents that I can rely on. That means no change orders or unexpected surprises.
No learning Curve: JL Architects hit the ground running when I brought you on board. You and your staff ramped up quickly, learned our needs and approach to business, and responded with extraordinary professionalism.
Personal/Professional Relationship: Unlike other national architectural firms I have worked with, JL Architects developed a personal as well as a professional relationship with me. It is clear you really care about your clients in a genuine way. It means a lot to me to know that I have a real team supporting me and Palm Beach Tan.
As our relationship continues, I look forward to working with you, Melanie and all your staff. You have every right to be very proud of the service JL Architects provides and I would be pleased to recommend you at anytime.