When I was introduced to you and the JL Architects (JLA) team, it was at a time when Ignite Restaurant Group was rapidly expanding into the Northeast. At that time, Ignite had no direct experience in that geographic area and needed to quickly bring on board consultants that we could rely on. JL Architects was highly recommended to me through a third party project management firm we were working with at the time.
Based on this recommendation, as well as JL Architects’ history of delivering over 100 projects in a year for Starbucks, I decided to give JL Architects a try. JLA’s past experience told me this was a firm that understood Ignite Restaurant Groups business, and would respond appropriately to our needs.
This was a very important consideration for me and Ignite Restaurant Group as we run a very lean construction department. I have to know that I can rely on our outside consultants to deliver the goods no matter what challenges are thrown in their way. JL Architects has met and exceeded my expectations.
It quickly became evident that John Lister and JL Architects had their act together. John and his staff hit the ground running, turned around documents quickly and understood (and delivered on) “speed to market” requirements. JLA demonstrated its ability to quickly work through issues and not get held up in the process. Their focus was and continues to be “what can we do to make this process smoother, faster and even more responsive.”
JL Architects has risen to the challenge of working with Ignite in many ways. For example, adding a seasoned veteran like Colleen Brogan has been a big plus for the entire team. When Colleen came on board, she without hesitation, jumped in with both feet. She knows how to get things done and works exceptionally well at all levels of our organization. We are not the easiest client to work with but Colleen “gets it” and work very hard to meet our demanding requirements.
Integrity, quality, time to market are all words that I would use to describe JL Architects, John Lister and his team. JL Architects has been an integral part of the growth of Ignite Restaurant Group and I personally look forward to working with John, Colleen and the entire JLA team now and in the future.